DISCIPLINARY MANAGEMENT, INVESTIGATIONS & HEARING PROCEDURES PROGRAMME
The Disciplinary Management, Investigations and Hearing Procedures Programme is a non-accredited skills programme designed to provide practical workplace training and professional development in the effective management of employee misconduct, workplace investigations and disciplinary processes.
While this programme is not accredited, it is aligned to South African labour legislation, labour relations principles and relevant QCTO occupational standards, drawing on elements of the Occupational Certificate: Labour Inspector (SAQA ID 118748) curriculum to ensure industry relevance and practical application.
The programme focuses on developing real-world competencies required to manage disciplinary matters confidently and professionally, including conducting workplace investigations, gathering and evaluating evidence, preparing disciplinary documentation, chairing disciplinary hearings and making procedurally and substantively fair decisions that can withstand scrutiny before the Commission for Conciliation, Mediation and Arbitration (CCMA) and relevant Bargaining Councils.
WHY THIS PROGRAMME
Organisations face significant legal, financial and reputational risks when disciplinary matters are not managed effectively. This programme equips participants with the practical skills required to conduct investigations, chair hearings and make fair, legally defensible decisions that promote compliance, reduce workplace disputes and strengthen organisational governance.
WHAT YOU WILL GAIN
Manage the entire disciplinary process from incident to outcome. Conduct structured, fair, and legally compliant workplace investigations. Gather, analyse, and present evidence effectively. Prepare comprehensive and legally defensible disciplinary documentation. Chair disciplinary hearings confidently, professionally, and impartially. Apply procedural and substantive fairness correctly.
BUSINESS IMPACT
Reduce CCMA referrals and associated costs.
Improve consistency and fairness in disciplinary decision-making.
Strengthen governance, compliance, and accountability.
Minimise legal, financial, and operational risk.
Develop confident, capable, and effective leaders.
Enhance workplace relations and organisational performance.